As of August 22, 2017, you can no longer change your subscription preferences, including your email address. If you choose to move to CrashPlan for Small Business or our preferred referral partner, you will be able to edit your email address in the new system.
Articles in this section
- Can I keep using CrashPlan for Home?
- Can I renew my existing CrashPlan for Home subscription?
- Where do I find the expiration date for my subscription?
- What if my subscription has expired?
- I'm in the middle of a free trial. What do I do?
- I'm using the free version of CrashPlan. What do I do?
- Can I continue to add devices to my CrashPlan for Home family subscription?
- Can I switch to a new backup provider immediately without waiting for my subscription to end?
- Can I cancel my CrashPlan for Home subscription for a refund?
- What happens if I have multiple CrashPlan for Home subscriptions?